Privacy Policy | IPTV Smarters Pro

1. Introduction

IPTV Smarters Pro ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit iptvsmarterspro.com and make a purchase. Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

Personal Identification: Name, email address, billing address
Payment Information: Processed securely by Stripe — we never store card numbers
Account Credentials: Username and subscription details
Technical Data: IP address, browser type, device type, pages visited
Communication Data: Messages sent via our contact form or WhatsApp

3. How We Use Your Information

To provide and maintain your subscription service
To process payments and send order confirmations
To send subscription credentials and renewal reminders
To respond to customer support inquiries
To improve our website and services through analytics
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting your data includes: contractual necessity (to fulfill your subscription), legitimate interests, and your explicit consent where required.

5. Data Sharing

We do not sell or rent your personal data. We share data only with:

Stripe: For secure payment processing
Resend / SendGrid: For transactional email delivery
Analytics providers: In anonymized, aggregated form only
Law enforcement: When required by applicable law

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account closure, we delete your data within 90 days unless required by law to retain it longer.

7. Your Rights (GDPR & CCPA)

Right to access your personal data
Right to correct inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict or object to processing
Right to data portability
Right to opt-out of sale of personal data (California residents)

To exercise any right, contact us at: privacy@iptvsmarterspro.com

8. Cookies

We use essential cookies for security and session management, and analytics cookies (Google Analytics) with your consent. You can control cookie preferences via your browser settings.

9. Security

We implement industry-standard security measures including TLS encryption, Cloudflare WAF protection, and regular security audits. However, no method of transmission over the internet is 100% secure.

10. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at: privacy@iptvsmarterspro.com